Job

Your Mission
You will have a central role in supporting the development and maintenance of our customers' IT solutions as an IT Support Specialist.

What you will do
In this position, you will be responsible for:

• Support customers in using Microsoft 365 Cloud tools.
• Ensure the continuous operation of customers' IT infrastructures.
• Fornire supporto tecnico di primo e/o secondo livello agli utenti, sia in loco sia da remoto.
• Fix hardware and software problems.
• Install and configure new computers and applications.
• Maintain and implement Cloud environments on different platforms.
• Update and maintain software on PCs and/or servers.

The Ideal Profile
We are looking for a person with:

• Diploma or Degree in Computer Science, Automation or similar fields.
• Even short experience in first level IT support.
• Basic IT administration skills (user management, remote desktop connections, etc.).
• IT certifications (Microsoft 365 preferred) – a plus.
• Knowledge of the Microsoft Office package.
• Good command of English, essential for working with international clients and following technical documentation.

What We Offer
Enter an innovative and socially responsible environment, with:

• Permanent contract (CCNL Commerce), with competitive compensation based on experience.
• Continuous training on technical and transversal skills, as well as meal vouchers.
• Coaching and professional development: you will design a tailor-made growth plan together with your manager to support your development.

Modalità di Lavoro
Lavoro ibrido, con presenza in sede prevalentemente a Milano.

Become part of EKO365!
If you share our values ​​and are looking for an opportunity in a company oriented towards innovation and sustainability, send us your application! Join a dynamic team committed to building the future of IT.